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Customer Satisfaction Questionnaire
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Customer Satisfaction Questionnaire
Current Threat Level: SUBSTANTIAL
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The efficiency of the Security Officer(s) carrying out their duties?
Excellent
Very Good
Needs improvement
Unsatisfactory
Not applicable
How do you rate the presentation of our Security Personnel?
Excellent
Very Good
Needs improvement
Unsatisfactory
Not applicable
How do you rate the punctuality of our officer?
Excellent
Very Good
Needs improvement
Unsatisfactory
Not applicable
How would you rate the experience/training of our Security Personnel?
Excellent
Very Good
Needs improvement
Unsatisfactory
Not applicable
How did you rate the way we handle queries when contacting Our office? Record N/A if the service has not been used.
Excellent
Very Good
Needs improvement
Unsatisfactory
Not applicable
How do you rate our management effectiveness when carrying out site/client visits?
Excellent
Very Good
Needs improvement
Unsatisfactory
Not applicable
Are there any consumer visiting the site?
Yes
No
Occasionally
Not applicable
How does the consumer rate our services?
Excellent
Very Good
Needs Improvement
Unsatisfactory
Not applicable
Would you recommend ATTENTIVE SECURITY LTD to another Company?
Absolutely
Yes
May Be
Never
Not applicable
If you have rated the Security Service as Unsatisfactory or Needs Improvement for any of the above, please specify your reason(s) for this below,
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